Welcome to GM Mobile Returns

This site enables GM team members to quickly and easily return their mobile phones to GM.

Securely attach a note (e.g. taped Post-it note) to the device that contains the First and Last name and GMIN of the device owner.

Just complete the online form to print a pre-paid, pre-addressed mailing label and attach it to your box.

Use a small cardboard box, like the one the new phone came in or a similar size and include packaging material to safeguard the returned phone.

Then drop it off at any FedEx location or FedEx drop box.

Got Questions?

Online Return Label Form

Return Information

The actual device owner Information should be entered for Name and Employee Number/GMIN.

Frequently Asked Questions

What if I have more than one mobile phone?
If the device contains a lithium-ion battery, please limit the package to two items.

What if the mobile phone is broken?
Please note what is broken on the device. If the battery is damaged in anyway, the return program should not be utilized. Proper disposal procedures of the device should be followed.

What if I have other equipment that needs to be returned to GM?
This form is only for wireless phone returns.

I don't have a printer, can you mail me a label?
If you do not have a printer, you can save the pdf and print it out the next time you travel to a GM office.

My question is not listed.
If you cannot find your answer here, please email us.