About Us

ReturnCenter, from Onepak, is a digital platform designed to simplify and secure the movement of IT assets through every stage of the circular economy. By connecting all stakeholders—enterprises, manufacturers, leasing companies, resellers, service providers, 3PLs, IT asset disposition (ITAD) companies, and certified recyclers—ReturnCenter delivers a unified, data-driven ecosystem that manages the return, recovery, and reuse of technology products. 

Backed by Onepak

ReturnCenter is built and operated by Onepak, the company that has managed white glove IT asset recovery logistics for two decades. What started with a single shipping box for eBay sellers has grown into a national 5PL logistics network covering every US zip code, built through years of hands-on experience serving enterprises, OEMs, and ITADs with some of the most demanding IT asset recovery programs in the industry. That experience is what powers ReturnCenter today  – precision and accountability for IT asset recovery done right.

The ReturnCenter platform replaces fragmented, manual reverse logistics processes with a connected, cloud-based network. Through integration with ServiceNow and other enterprise systems, the platform automates workflows for organizations managing large volumes of IT equipment. It also connects directly to ITAD and logistics provider systems, ensuring that data, documentation, and chain-of-custody details flow accurately and securely between all participants. 

Enterprises and ITADs can choose their preferred logistics and service providers while maintaining full visibility into each step of the recovery journey. From pickup scheduling and packing verification to refurbishment, resale, or recycling, every transaction is tracked within the platform, creating an auditable, transparent record that supports both compliance and sustainability goals. 

By bridging technology, logistics, and end-to-end tracking, ReturnCenter empowers businesses to turn IT asset disposition into a strategic advantage, enabling organizations to recover value, verify impact, and close the loop on technology lifecycles while driving measurable progress toward a circular economy. 

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