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The Bellagio, Las Vegas Booth # C32
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OEM Solutions

ReturnCenter gives OEMs the power to offer a seamless, branded experience for managing IT asset returns at scale. Create customizable online portals you can easily share with customers, partners, or internal teams, eliminating the need for phone calls, emails, and manual coordination. Whether you’re supporting commercial asset recovery,consumer take-back, internal employee asset management, product trade-in, lease returns, repairs, or recycling, the platform enables multiple programs to run simultaneously across business units. With full access to branded portals, ServiceNow integration, and the award-winning Box Program, ReturnCenter delivers a modern, professional solution that meets the needs of businesses of all sizes.

Branded Customer Portal

ReturnCenter enables OEMs to deliver a seamless, company-branded portal that simplifies IT asset returns for your customers. Offer a professional, self-service experience that aligns with your brand while giving customers an easy way to return IT assets directly to your processing facility. The platform supports multiple configurable programs across business units, accommodates both customer-facing and partner-facing use cases, and offers flexible logistics options. It’s a scalable solution that strengthens your customer relationships and streamlines reverse logistics at every level.

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ServiceNow Integration

ReturnCenter’s app for ServiceNow allows OEMs to embed reverse logistics directly into existing ServiceNow IT workflows. By enabling users to schedule, manage, and track IT asset transportation from within the ServiceNow environment, you eliminate friction and become a seamless part of the operational ecosystem for your customers, partners or internal stakeholders. This not only simplifies processes, it strengthens your position as a strategic, embedded partner. With full visibility and automation across every step, you deliver greater efficiency, accountability, and customer satisfaction.

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Box Program

The ReturnCenter Box Program offers OEMs a turnkey solution for collecting IT assets from remote or distributed locations with ease and precision. Ideal for small offices, remote users, or low-volume sites, the program delivers pre-labeled, pre-paid shipping kits directly to end users—eliminating the need for complex coordination or on-site logistics. With built-in tracking in an online dashboard, the Box Program ensures secure equipment returns that align with your brand’s standards. It’s a scalable, cost-effective way to expand your reverse logistics reach and deliver a consistent experience across your customer base.

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